Support
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My resources all come as PDFs which can be downloaded. Nothing is shipped. If the resource includes an editable item, this will be a PowerPoint file (PPTX).
If there are many PDFs in the resource these will be come in a zip file which needs to be opened to extract the files.
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You are welcome to use the resource as many times as you wish for your own children or class.
If someone you know wishes to use the resource, please give them the url to my store.
You may not:
- Alter the resource or remove the copyright.
- Distribute these resources to other educators. (Please send them a link to the resource so that others can download their own copy)
- Sell or in any way profit from these electronic files or combine them into another unit for sale/free
- Post or distribute these resources on any other blog, website or any other location where people can download it.
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As soon as you've purchased it, you'll be taken to a download page to download it immediately.
You'll also receive an email with the link to download your resource.
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Depending on the device you're using you can either right-click on the file and choose "extract all" or double-click the file.
If you get a message saying your PDF or zip file is empty, this error message can happen if the default program for downloading and extracting files has changed.
I recommend right-clicking on the link and choosing "save as" rather than download. It's best to open the PDF with the free Adobe acrobat reader available here.
I'm happy to email the file directly if you still have trouble, so please contact me at [email protected] if needed.
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The files you receive when you have purchased a product are digital downloads. Nothing is shipped. For this reason, I don't offer a refund, but if there's anything I can do to fix, resize, or make the resource work better for you, please get in touch at [email protected] and I'll be more than happy to help! I can email a file if you're having trouble with a download.
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Once you have added a product to your cart and headed to the checkout, you'll be asked for your email address. Then you'll be able to pay with Paypal. You'll be taken to a download page immediately after so you can download the resource. Want to know more? Payhip have this helpful article here.
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I recommend printing using the latest version of the free Adobe acrobat reader which you can find here.
Printing straight from a browser can cause problems like not showing all the parts of the PDF that should be there.
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Printer settings can do funny things at times, so there are a couple of things you can try.
Try putting the printer settings to color instead of grayscale or black and white.
Try saving the file as PDF and then print it using Adobe Reader.
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My resources don't require a password to print them. If you're getting this message, please make sure you're using the latest version of the free Adobe acrobat reader available here.
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If you've enjoyed using the resource and would like to leave a review, please head back to the online listing and you'll see a box to enter a review at the bottom of the listing. Then, email me at [email protected] using the email you used to purchase the resource, to let me know what free resource you'd like. I appreciate you taking the time to leave a review and want to make it worth your while to do so.
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You can reach out to me through my Contact page. I'd love to help if I can!